Profile Summary:
“My goal is to create what people will love!” Mr. Jacobs has developed a reputation for innovative leadership focusing on effective delivery of service that puts the customer’s needs and concerns first. He has spoken for dozens of regional, national and international leadership groups. Nick’s top qualities are described by peers and clients as “expert” and “creative”.
“Jacobs is the most visionary leader anyone could ever hope to have. He is fearless in challenging systems that are born of convenience and status quo rather than compassion and innovation, and focused on the patient experience at all times. Nick is the example of the difference one person can make...I believe he is destined to change the face of healthcare as we know it nationally. He already has done so with the facilities and programs he has touched.”
“Nick Jacobs’ presentation was really enlightening, and if I were 40 years younger, I’d like to go to work for him and try to learn from him. I was very impressed with Nick, with all the things that he’s done in terms of the healing environment and the impact that it can have on an organization. It was great.”-Gail Warden, President Emeritus of Henry Ford Health System
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F. Nicholas “Nick” Jacobs, FACHE, is a recognized innovator and has delivered presentations all over the world for more than a decade. Material is based on his life experiences as a teacher, professional trumpet player and conductor, and the CEO of an Arts Organization, Convention Bureau, and for over 20 years, as a Hospital administrator and founder of a Research Institute. As the author of two books, he was the first hospital CEO to publish his own blog, healinghospitals.com and writes both serious work and humorous articles regularly for newspapers and professional publications.